This honest review of Fabletics is unpaid and unsponsored, including the good, the bad (and one ugly!) of the workout clothes and the service.
After almost a year of being a paying Fabletics member, Fabletics reached out to me in early 2015 and offered to send me some free workout clothes. I accepted their freebies and still ordered outfits with my own money. The post below was written in July 2014 before they reached out to me.
2018 update: They sent me free gear, the quality and fit were poor. They no longer send me free workout clothes and I no longer order from them as the quality went down significantly since they first launched.
I am frequently asked what I think about Fabletics and I’ve feel like I’m in a place where I can write a fair review after being a (paying) member for a while now. If you’re not familiar with Fabletics, it’s a fitness apparel company owned by Kate Hudson that operates on a monthly membership structure. If you join as a VIP Member, your first outfit is only $25 and you also get discounted prices on a la carte items.
(And, if you’re ever gonna buy anything, I don’t know why you wouldn’t join as a VIP since you’re never forced to buy anything or pay a monthly fee.) But the main perk of joining is that you get outfits curated for you each month and can get a 2-3 piece outfit for $49-$59. And, if you don’t want anything, you can skip a month and you get charged $0 for that month.
When you join, you take a survey about what types of workouts you do and what styles of outfits you like (shorts, tanks, carpris, etc.). Then, at the beginning of each month, workout outfits are picked out for you. I’m not sure if the outfits really are that different based on your survey because there are a lot of outfits curated (50+).
So, what do I think? Let’s break it down into four areas: Quality, Style, Value, Customer Service and Ease of Use.
Good. For the price paid, the quality is much higher than I was expecting. The leggings rival the quality of the Lululemon Underwunders I own: They are thick (no see through issues here – I had one of my yoga instructors confirm that too); they have great compression (i.e. they make my legs and booty look good); they hold their shape and compression over time; and they don’t fade.
The tops have been really soft and high quality too…although I think they do run a little small. One top that I ordered had design faux-paux too… this tank is darling, right? Until you get it and realize that it doesn’t have a built-in shelf bra. And layering a bra under it kind of ruins the cut-out back design.
Very impressed. There is a wide variety of styles from very simple tanks and bottoms with solid colors, but there are also really fun items with cut-outs, sheer fabrics and bold patterns. I definitely think anyone could find a style they like. This is the outfit I picked out this month. I love the cutout in the back and the mesh material of the top and I love the unexpected design of the capris with the sheer panels.
You can see the sheer panels better in this picture. (BTW, that’s an Ellie tank I’m wearing, not Fabletics. And for the record, I do NOT recommend Ellie. The few items I got from them have been horrible quality–the stitching on this came undone after one wash and the leggings lost their shape pretty quickly.)
Solid. Considering what you get for around $50, I think it’s a great deal. The leggings – which truly rival more expensive brands – would run closer to $80+ with brands like Lululemon, Beyond Yoga, Splits 59, etc. The tanks would probably run $40-$50. The sports bras, which are all low-impact from what I’ve seen, are the only thing that aren’t that much of a deal since I think you could get something comparable at Target for $15, but, they sell their sports bras a la carte for around $15 anyway. So, you add up what you would pay elsewhere for similar quality and $50 is really a great deal. Depending on whether you get 2 or 3 items and the specific items, you may pay $49-$69. Still a good deal.
Not great. The website is easy to navigate and looks nice. And it’s easy to place your order. But when I factor in things like item availability, sizing and shipment times, ease of use suffers. If I don’t order right away when the new outfits are released, popular colors and sizes sell out.
Their sizing seems to be all over the board…mostly running too small from my experience; I’ve had to return or exchange a number of items that were too small. (They do have Fit Surveys that others submit about how items fit so be sure to read that!) And it takes a long time to get your order with standard shipping.
Pretty, pretty bad. I’ve had to work with Customer Service a number of times on exchanges since things have run small and because I was missing a tank from one order. They always get my issue resolved, but they are difficult to deal with. Also, when I try to exchange things, they’re often sold out of the item I want by the time I get my order and realized I need to exchange it.
Actually, yes… IF you have patience and aren’t in a hurry to get any specific item. I feel like it’s a really good deal for the style and quality. And, I have been really happy with my items once I got what I wanted in the right size. I also like that you can skip months and pay nothing.
I don’t really want to/need to spend $50 each month on workout clothes, but I have been trying to get outfits that match and replacing my gross workout clothes more frequently.
Being able to skip months means I can buy something only it really catches my eye. I haven’t bought anything a la carte–I’ve only done the full outfits–but I may eventually once I start doing yoga again. I need more fitted tanks, and the a la carte prices are around $20 for a tank.
FYI, this is NOT a sponsored post.
Do you use Fabletics? What has been your experience?
Leave a Comment
47 responses to “A (Non-Sponsored) Fabletics Review”
I’ve never tried Fabletics but I’m going to now!
I’m glad you did this post/review, as I’ve been wondering about Fabletics. I’ve been on their website a few times browsing but I’ve never purchased. I probably will now (and I’ll be sure to use your link ????)!
It looks like a bunch of question marks are in my post- I don’t know why :/
Hey Rebecca – where are you seeing the question marks? Thanks for letting me know!
I tried and did not like. The crazy sizing was too big of a deal, and the customer service just more than I have time for. The quality on most items was fair to good. Others not so much. I cancelled (after a long time on the phone with customer service.) They will cancel you, but not until you hear all the reasons and deals you should stay a member. And , I don’t like that you are automatically charged unless you put on hold every single month.
I’m guilty of signing up for VIP and only making one order – primarily due to binging on the sale rack at Paz. I loved the pants that I ordered for running – they were warm (which I wanted for winter runs), bright red (visible for sure), and had a hidden pocket. I wasn’t as impressed with the top but its fine. It helps to know that you like the brand!
The sale rack at Paz is so dangerous!
Bright red pants sound so cute!!
, very stitch fix esque!
I still haven’t tried Stitch Fix! Maybe eventually!
Thanks for the review. I’ve been really curious about Fabletics but hesitant after hearing so many negative reviews about Ellie (or whatever they used to be called).
Love this! I just wrote a blog post myself and included a section about Fabletics (non-sponsored). I totally agree with every point you made! I am a huge fan of Fabletics and love any excuse to buy more workout clothes:)
Great minds think alike! 🙂
I’ve read some reviews about Fabletics from a few other bloggers, and yours is by far the most thorough and honest (maybe b/c you are not being paid to review them?). I may decide to check them out (and use your referral link of course), if for no other reason than they seem to offer unique designs I have not seen elsewhere. I have such a hard time justifying buying non-discounted fitness apparel, though – it’s the Maxxinista effect. 😉
Thank you for your comment! I’m so glad you found my review helpful! I hope you like what you get and find it to fit the Maxxinista ways! 🙂 I also find it hard to pay full price for fitness apparel!!
I am going to look in to this. Sounds cool.
Unfortunately as a paying member of Fabletics my experience with the quality has not been the same. I have ordered twice and the seam on the pants after two washes is coming undone. When I tried to return them I was on the phone for over an hour on hold. On August 5th, 2014 I attempted to cancel my account after being unable to Opt Out. I emailed letting them know that the Opt Out option was not available on my page and they said they will NOT charge my card and Opt me out for the month. A few days later my card was charged. I am still unable to get a hold of anyone in customer support to reverse my charge or cancel my account.
Ugh that is TERRIBLE. I hope you got it sorted out. I’m scared if I ever decide to cancel – I’m already dreading it! But that is crazy the Opt Out option was missing!
I tried and was disappointed in the quality of the sports bras, however, I am a runner and used to sturdier garments. Even though I am small chested and would only use for yoga, I still think the quality could be better. One of the long sleeve tops I ordered was as thin as a kleenex. Also, when I tried to reach Customer Service, I was on hold for over 21 minutes. I cancelled my membership.
Yeah, their sports bras are definitely lacking! I use them for yoga and just lounging – never for running or anything remotely strenuous!
Thank you for posting this – I tried Fabletics, and while I too was impressed with the sewing, I did not like the way the feel of the material they use – not soft or even particularly stretchy – very synthetic, kind of like wearing plastic, and in my humble opinion, kind of cheap feeling. Like you, I feel that the outfits look good on, but I just didn’t care for how they feel on my skin.
I’ve actually had good experiences with customer service – an order never came and they just sent another one, without charging me. When I did decide to cancel, I was able to do so without issue. Maybe they’ve gotten better – or maybe I got lucky!
Thanks for this excellent review. I’d considered ordering from them, but was hesitant due to the fact that I had no idea how the sizing would be and how easy it would be to exchange things. On the site I saw that lot of the items I liked (which were not very many) tended to be sold out in the bigger sizes, which is an issue for me as I am, let’s say, front heavy on top. Based on that and your candid review, I’ve decided that Fabletics is not for me.
Correct me if I’m wrong, but there is an advertisement for Fabletics on the side panel of your review. I get that when I start searching for products, they will continue to show up on other pages that I read as advertisements, but do you not have control of the advertisements that show up on your page? It makes it look like you’re sponsored by Fabletics.
Hi Leah – I am not sponsored by Fabletics. Some ads I have control over and some I don’t. The Fabletics ads you see are likely contextual or retargeting ads, meaning they appear because Google (whose ads those are) realizes the page has content about Fabletics so it serves up relevant ads, or it’s retargeting you specifically because you recently visited the Fabletics site. The ads appearing for me right now are Nordstrom because I was just checking out some boots. 🙂
Love your blog! Just wanted you to know I am trying Fabletics and used your referral link. Thanks for all the info!
Thank you for using my link! I hope you like what you got! 🙂
I am thinking of joining Fabletics and wanted your opinion on sizing. I am a buxom on top (36C) on top and wear a small in the champion/underarmor brand for pants. Do you think a medium or large on top? Do the pants run small or large?
Hi Lisa! I think their tops run small, so I would go with a large. Their pants run pretty true to size!
I really want to love fabletics. I’ve ordered a few outfits and have liked the quality, but I don’t understand why they can’t just offer items for sale at reasonable prices. Every month, I find pieces I like, but not in the configurations they are suggesting…meaning I end up paying more to get them ala carte. They will allow you to exchange bottoms for bottoms and tops for tops, but then you risk them being out of stock on the item you want by the time you receive the original order.
Don’t understand why it has to be so complicated. Just is all so silly.
I am considering becoming a member of Fabletics. Although I’ve read the fine print about purchasing or not each month prior to the 5th that is not my concern. I am a true 18-20 and I am concerned about the clothing being to small if they are not a true 18-20. They do have some very lovely choices in workout wear. I’ve read many of the complaints and very few positive things about this website. So before I click the join link is there anyone out there that can direct me to another website with as many colors and designs as this website??? Help!!! My old workout clothing are all faded and I need some quality new ones. Thx
I have been nothing but disappointed, both by the Fabletics company and my purchases. I got a tank that looked cute…until I washed it. Now the lining constantly shows over the top of the tank in front. I also got some capri pants, and the seam around the calf is uncomfortably tight (and I have narrow calves – so much so, that I have trouble finding tall boots that fit properly). Additionally, they charged me a mandatory monthly fee, and have ignored my attempts to contact them via email. I tried to call, and their answering message gives no information about their hours of operation. It’s a terrible company, and I wish I had avoided them altogether.
This company is built on a scam. Any purchase on their website will sign you up for VIP. It’s a membership where they sell points every month unless you contact them to stop. They will also not refund your money because your good money is now points.
I’m fine with a subscription based company if it explicitly stated. All of Fabletics language is to avoid telling you that they charge your credit even if you don’t make a purchase. I was drawn in by a first outfit half off offer not realizing that it would cost me double for a product that is over priced in the first place. I’m sorry that this company succeeds buy doing such a disservice to it’s customers. Now when I wear the outfit I just feel burnt by how much it cost me and how stupid and powerless I was.
I agree. It is a scam and i wish the media would pick up on it. There is nowhere to opt out of buying like they say you can. Show me if it exists
I have a “Skip This Month” button when I log in and have never had issues skipping or getting charged incorrectly. And I skip more often than not and just order a la carte. I hate you’ve both had issues!!
I have not had any issues with skipping either. I have had items I did not want and they were easy to return and easy to use the credit. The phone operators were very friendly and helpful when I needed them too.
Did you sign up before writing this review? I have some of their clothes. It is junk. It is low quality. I disagree with you that it is a good value. It isn’t quality like Old Navy, Gap, Lululemon or even Aeropostale. If you do become a VIP you are to sign into your account 1-6 of the month so you won’t be billed– but if you sign in there is nowhere to OPT OUT!! You are automatically billed the 49.95 a month plus shipping to canada! (if canadian). This is a horrible company. Shame on Kate! Is she broke, is that why she is scamming now?
It says on the site to call the 800 number to cancel. Simple.
Hi! I used Fabletics for months before I wrote a review because I wanted to make sure I had enough experience to write a fair review. I have a “Skip This Month” button when I log in and have never had issues skipping or getting charged incorrectly. I hate you’ve had issues!! I wonder if it’s a problem with the Canadian site. I actually know someone that works there now – I’ll send them a note and let them know about the issues you’ve had!
Can anyone clarify the sizing! I just signed up for Fabletics to try it out and ordered the following items:
Aventura Tank – XS
Salar (red) Capri – XS
I am about 5’7ish/ at around 122 pounds- on the slenderish side. I ordered based off the sizing chart which put me at an XS- but I normally NEVER wear XS- Because I do not like my clothes too tight! Would you ladies recommend me following their size chart OR staying at my normal sizes (small/medium)? Would you say they are true to their recommendations for their sizing?
Does anyone know what time they release the new outfits on the 1st? I can never seem to get the items i want in stock.
Hi, I was wondering if you could speak to their return policy and exchange policy. I’m worried about signing up and not liking whatever I get. Or not fitting in it
I have been a member of fabletics for over a year and have spent approx. $2000 dollars on GREAT products. I have skipped many months with no issues. I have returned many things with only one issue of taking my credit two weeks to post, which I called and got a nice comp due to their delay. I am a gold member so I get to pre buy which is nice. I also take advantage of their fit finds, which I LOVE!! Overall, I have had no issues AND have earned over $50 in free $$ from referrals and many free things with my accumulated points. I bike, jog, do Pilates, agility with my dog, garden, and lounge in These clothes. They are awesome!!! I am 5’10”, 175lbs and 40″ waist and 36DD. I wear a size large tall in most things. The clothes hold up in washings- I never dry them for I fear shrinking due to cotton. The color never fades and the compression never diminishes. I am not affiliated with fabletics at all!!!
Kate Hudson should be ashamed. First, I joined as a VIP and was supposed to get an outfit for $25; instead I was charged $39. When I emailed customer service they gave me an excuse that did not address the situation or make sense. So okay, I thought I’d give them another chance. Bought an outfit and returned it because I did not like the fitstyle. I took a store credit because you are charged a fee for returning items. (Found that out when I returned a prevoius order.) However, in order to get my $30-$40 credit, I had you spend at least $100. WHY?!? It’s my money. If I had known, I would have paid the return fee.
All this occurred in December-January. When I went to the website today to opt out of my monthly outfit for February, I saw that my credit is completely gone. So now I’m out about 40 bucks. What a scam! Ticked off so I tried to cancel VIP. Had to call 3 times before I got an actual person to cancel. The virtual customer service representative “Anna” would not let me. Beware!
What is the blue top you’re wearing in the picture where you’re outside? Thanks!
It’s a very old tank by Ellie – I don’t think they sell it anymore! Sorry!
I just stumbled across this and it is VERY helpful!!
I’ve been debating for a while (I LOVE lulu lemon,but live in The UK and it’s very pricey here – I normally wait til I travel to the U.S. or Canada to buy mine).
I’ve just re started yoga and started barre, so need some new workout clothes.
I’m going to give them a try! There’s a lot of bad reviews about, but your one seems pretty genuine.
Have a concern about Fabletics’s quality control. When my order (1st one btw) was received the receipt said six item shipped when only four were shipped/received. Upon calling the company I found out that one item was out of stock yet the shipping receipt did not reflect that. The receipt said that item was shipped along with another item that was just completely missing. I caught the issue and customer service resolved it, however, I am worried that the quality control is not up to par and other customers will be or have been adversely affected. At best case, this was just an oversight; worst case, this is a scam. I advise that everyone look closely at their shipping receipt and make sure you receive what you pay for!!!
Thank you. Just joined Fabletics yesterday, read your helpful review today. Can’t wait for my first order to arrive.